Trinity Customer Support Center

You are our most valuable asset. So what's important to you is important to us. We want to make your experience with Trinity Protection Services (TPS) simple, reliable and consistently beneficial. We've designed this section of our website to help you easily find the tools, materials and resources that you need. Use this form to to request support for your alarms system. Please provide the following contact information and a Trinity professional will contact you within 1 business day. Or you may call us TOLL-FREE at 1-800-563-7672



* Indicates required information
What type of System do you have?
Hardwired     Wireless
Describe the type of problem you are experiencing
The common problems that we have service requests for are as follows: (Check all that apply)

  Contact or Motion Detector not working

  Contact fell off door or window
  Not able to arm the system
  System reading low battery
  System showing fault message
What zone number is showing a fault?   
If your problem is not listed please briefly describe it below.

Provide your contact Information:

*Name

Address

Address 2

*City

*County

*State

   

*Zip Code

Tell Us How to Contact You:
 Please include area code with phone numbers

Day Phone

Evening Phone

Email Address

Best Time
to Contact

Day
Evening

Please List two (2) dates and times that you are available for our support technician consultant come out for a service call.

 

Month

Day

Time

1st  Date

2nd Date